This page explains the step-by-step procedures Door Trash team members follow to deliver consistent valet trash service, apartment cleanouts, and dumpster area maintenance. Every team member must follow these standards to ensure quality service, safety, and proper documentation.
Door Trash Team Training & Service Standards
Section 1: Shift Preparation
What to Do Before You Start
Review assigned properties and buildings
Confirm access instructions and dumpster locations
Ensure your phone is ready for documentation
Understand any special property rules
Start your shift only when all details are clear.
Property Check-In Process
Arrive on time at the correct property
Confirm hallway, elevator, or stair access
Identify disposal and dumpster areas
Clock in and review route order
Document any access issues immediately.
Section 2: Arrival & Setup
Section 3: Valet Trash Collection
Door-to-Door Pickup Standards
Collect trash placed outside unit doors inside the building
Pick up only securely tied bags
Move floor-by-floor to avoid missed units
Keep hallways clear and safe
Do not collect loose trash, hazardous items, or prohibited materials.
Section 4: Issue Reporting & Documentation
How to Handle Problems
Take photos of leaks, spills, odors, or blocked areas
Document overflowing dumpsters or safety hazards
Add notes describing the issue and action taken
Report problems clearly and promptly
Photos and notes protect both you and the company.
Section 5: Disposal & Area Cleanliness
Dumpster & Disposal Procedure
Transport trash using approved routes
Place trash fully inside dumpsters
Close lids after disposal
Check the dumpster area for loose trash or spills
Clean minor issues and report major problems.
Section 6: Completion & Closeout
End-of-Shift Checklist
Confirm all assigned areas are completed
Perform a final hallway and dumpster check
Submit completion notes and photos
Clock out only after documentation is finished
100% Customer Satisfaction
We deliver reliable, professional service designed around your needs. From flexible pickup scheduling to fast, friendly support, everything we do is focused on convenience and peace of mind. Your comfort matters, your time matters, and your satisfaction always comes first.
Need Help During Your Shift?
Contact the office at 973-834-8644 or follow the reporting process.